Immediate action
Do this now
Calls to 112, 113, 115 and 118 all reach one regional response centre, which decides who to dispatch and can dispatch several services at once. For callers who do not speak Italian the centre brings in a real-time telephone interpreter. 112 works with no SIM, no credit and on a locked phone; the Where ARE U app sends your coordinates and allows a silent call.
What to check
- 112 works with no SIM and no credit.
- Say which language you speak: the operator will bring in an interpreter.
- Install the Where ARE U app in advance.
- Your address or nearby landmarks.
Caveat
Two different dates. At EU level temporary protection runs to 4 March 2028 (Council Decision (EU) 2026/1912). Italian instruments, as at 26 September 2026, are still tied to 4 March 2027, and we found no Italian implementing act for 2028. Check your questura and the Ministry of the Interior before acting.
Updated: 2026-09-29