Understand this route
ARERA's utility discounts are applied automatically once the DSU is filed and an ISEE is issued; no separate application to the supplier is needed. For a low-income household this is the easiest money in the system, and it is most often missed simply because the DSU was never filed.
What to check
- Whether a DSU has been filed and you have an ISEE.
- Whether the electricity, gas and water contracts are in your name or a household member's.
- The discount shows on the bill: check it.
Caveat
Two different dates. At EU level temporary protection runs to 4 March 2028 (Council Decision (EU) 2026/1912). Italian instruments, as at 26 September 2026, are still tied to 4 March 2027, and we found no Italian implementing act for 2028. Check your questura and the Ministry of the Interior before acting.
Updated: 2026-09-29